Analytics &
Customer Intelligence
- Customer Analytics
- CRM & Customer Intelligence
- Marketing Analytics
- Business Decision Support
With more than 20 years of experience in data management, analytics, governance, risk and enterprise transformation, I help organizations establish trusted data foundations, strengthen governance, and operationalize responsible AI in complex and regulated environments.
Having spent the first half of my career in data mining, customer analytics, customer intelligence and business decision support, I bring a business-first perspective to data, governance and transformation.
From analytics to responsible AI — a career built on turning insight into action.
I work across strategy, data, products, governance, AI and transformation — helping organizations turn complex problems into practical ways of working.
A practical, proven way to turn strategy into value.
I start with the business problem, the decisions that need to improve and the outcomes the organization is trying to achieve. Strategy is most useful when it is grounded in real use cases and business priorities.
Before defining the future, I look at the current state — capabilities, processes, data, technology, people and governance. Understanding what already exists helps identify the gaps that actually need to be addressed.
I translate those priorities and gaps into a practical target state: the capabilities, operating model, products, architecture and governance required to support the organization's objectives.
A strategy only creates value when it can be implemented. I focus on prioritization, sequencing, roadmaps, ownership and measurable outcomes so organizations have a practical path from where they are today to where they want to be.
Master of Management Analytics
Project Management Professional
Cognitive Project Management for AI
Data, Analytics & Governance Leadership
I bring a combination of business perspective, analytical depth and enterprise experience. I understand the technology, but I also understand the people, processes and governance required to make transformation work.